Privacy Policy

Privacy Policy

Introduction

Welcome to https://dubai-bus-tour-packages.terratrek.net! We are dedicated to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, use, and disclosure of data in accordance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Law on Data Privacy (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://dubai-bus-tour-packages.terratrek.net
  2. Any mobile applications or software provided by us
  3. Online services and products offered through our platform
  4. Interactions between users and our support team

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies governing user data collection and disclosure, and we encourage you to review them before using such services.

Processing Activities

This Privacy Policy guides our practices when:

  1. You register an account and use our applications or services as an authorized user.
  2. You visit our website or any linked pages covered by this policy.
  3. You subscribe to receive communications from us, including newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data to enhance your experience and provide quality services. These include:

  1. Account Information: This includes user names, email addresses, and passwords used for accessing our platform.
  2. Payment Information: Credit card details, billing addresses, and payment history are securely stored for transaction processing.
  3. Financial Information: We may collect data related to your financial status or transactions if you choose to provide it for specific services.
  4. Purchase Information: Details about products and services purchased from us, including quantities and purchase dates.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile app usage data to improve our services.
  6. Location Data: With your consent, we may access your location to provide personalized content or services.
  7. Feedback: Comments, reviews, and suggestions you share with us to enhance our offerings.
  8. Social Media Information: If you choose to connect our platform to your social media accounts, we may collect data from these platforms (with your permission).
  9. Product Information: Details about products viewed or purchased on our website, including preferences and browsing behavior.

We gather this data through direct user input forms, interactions with our features, and automated technologies, such as cookies and web beacons. Additionally, third-party service providers may share personal data with us for specific purposes, adhering to their respective privacy policies.

Cookies and Similar Technologies

We use cookies and similar tracking tools for various reasons, including:

  1. Strictly Necessary: These ensure our website functions as intended, such as managing user sessions and maintaining security.
  2. Preferences: They remember your preferences and settings to provide a personalized experience.
  3. Analytics: Cookies help us analyze user behavior, track trends, and improve the performance of our platform.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Data Retention and Deletion

We retain personal data for as long as it is necessary for the purpose it was collected or as required by law. Once the retention period expires or when the purpose changes, we securely delete or anonymize the data. This process ensures that your information is not retained longer than needed.

Your Rights and Choices

Depending on your location, you have certain rights regarding your personal data, including:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Requesting corrections or amendments if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking us to delete your personal data in certain circumstances.
  • Restriction: Limiting our use of your data for specific purposes.
  • Portability: Receiving a copy of your personal data in a structured, commonly used format and transferring it to another controller.
  • Objection: Objecting to the processing of your data for specific or direct marketing purposes.
  • Non-Discrimination: The right not to be subject to automated individual decision-making that significantly affects you.

To exercise these rights or have any data-related inquiries, please contact our dedicated privacy team using the information provided below.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Information

For any privacy-related inquiries, including requests to unsubscribe from communications, or if you have questions regarding our data practices, please contact us: